Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or holidays.

During peak periods, processing times may be slightly delayed. Please allow additional time for order fulfillment.

2. Shipping Time & Delivery Estimates

We currently ship to the United States, Canada, United Kingdom, and selected European countries.

Estimated delivery times:

  • United States: 7–25 business days
  • Canada: 15–30 business days
  • United Kingdom: 15–30 business days
  • Europe: 15–30 business days

Please note that delivery times are estimates only and may vary due to customs processing, carrier delays, or peak season demand.

3. Shipping Fees

We offer:

  • 🚚 Free shipping on all orders over $50 USD
  • Orders under $50 USD may include a standard shipping fee (if applicable, shown at checkout)

Shipping costs, if any, will be clearly displayed at checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 2–5 business days for tracking information to become available.

5. Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes upon arrival in the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Morviva is not responsible for delays caused by customs procedures.

6. Incorrect Address

It is the customer’s responsibility to ensure that all shipping information is accurate at the time of purchase.

We are not responsible for orders shipped to incorrect or incomplete addresses.

If you need to correct your address, please contact us immediately at: [giftedherbolsheimer34@outlook.com]

7. Lost or Delayed Packages

If your order is significantly delayed or appears to be lost in transit, please contact us at:

[giftedherbolsheimer34@outlook.com]

We will assist you in working with the carrier to resolve the issue.

8. Contact Us

If you have any questions about shipping, please contact us:

Email: [giftedherbolsheimer34@outlook.com]
Store: Morviva